Lead Processing

As the leads start pouring in the Lead Processing Team takes over to field and sift through the enquiries. The first thing they do is address all the Probable Buyer's (PB's) queries, questions and concerns. This is done both telephonically and in person. As the PB has already envisioned the project and probably his / her investment in the same this is a very crucial stage. The main focus of these initial one on ones however is to arrange for a site visit. 'Touch and Feel 'plays a very important factor in a real estate investment. Very often a PB places his / her entire life's savings or net worth in property acquisition. Therefore the onus is on us to ensure his / her complete comfort and compatibility with the developer, the property, the finances and the legality.

With these cleared and the PB ready to visit the project, the Logistics Team organizes and coordinates the site visit. The customer is King' and our PB certainly is treated like royalty. Our in-house team of vehicles are deployed and every PB is taken individually or with his / her family / friends to site. At Catalyst Properties there are NO group visits in mini buses / vans or other such common modes. In many cases PBs go in for multiple site visits before the next stage. Our Logistics Team complies only too willingly to all the PBs' such needs. All costs incurred for Logistics Services are borne by Catalyst Properties.

At site our site officer and on-site Sales Team ensure a complete site experience. Every PB is taken through the project, model homes, amenities, grounds et al. All concerns on site are addressed. In case of impulse purchases on site itself, our Sales team is fully equipped to encourage and handle the same. At the completion of a PB's successful site visit the next team takes over. Last Mile Convertors - They do just what their name suggests. Ensure that last nudge towards purchase. Well trained 'aggressive' and 'passive - aggressive' marketing experts handle the negotiations and lead the 'PB' into the next level of 'Buyer'. Once the booking has been made both our In-House Financial and Legal Departments involve themselves in the process.

Financial Department - Our in-house advisors and institutional partners jointly and / or individually guide the Buyer through various payment options. Assistance and Facilitation is provided for all modes of payment. Payment schedules although pre - existing are also sometimes tweaked to accommodate the Buyer, thus ensuring and easing a sale. The Legal Department - Provides all property documents for perusal, prepares all necessary paperwork, facilitates all legal processing, if required procures additional papers and ensures all originals reach the Buyer upon completion of payments.

What We Promise

Teamwork & innovation are at the core of our business and we are strongly committed to giving the best possible results at both ends, to the buyer and to the developer. The developer is diligently provided with complete buyer details, monthly cash flow projections, sales forecasts and legality schedules and the buyer is apprised on every stage of the project development until hand over.

Catalyst Properties also has International Associates positioned in various countries across the globe that are well networked with their local Indian population thus reinforcing NRI sales. Under the diligent leadership and guidance of our eminent management team, Catalyst Properties will continue to embrace change and explore new horizons by scaling up our operations to cover not just Chennai but the rest of Tamil Nadu and Bangalore as well.

We stand firm on the strength of our promises, dynamic in how we deliver them and we will continue to set new benchmarks by bringing the same dedication and commitment to excellence to all our future endeavors.